§ 1 - Automatic data transmission
(1) Ensuring your privacy when using our websites is very important to
us.
(2) Robbe & Berking Silbermanufaktur seit 1874 GmbH & Co. KG (hereinafter
referred to as Robbe & Berking) collects various pieces of data and
information about you via this website:
a) Web server logs
You can in principle visit Robbe & Berking’s websites without notifying
to us who you are. However, as is typically the case for virtually all
servers, the server on which our websites are hosted (hereinafter referred
to as the "web server") automatically collects information about
you if you visit our website.
The web server automatically recognises certain personal data such as
your IP address, the date and time of day when you are on our website,
the pages you visit within our website, the website that you were on previously,
the browser that you are using (e.g. Internet Explorer), the operating
system that you are using (e.g. Windows XP) as well as the domain name
and address of your Internet service provider (e.g. AOL).
Robbe & Berking regularly analyses these server logs anonymously for
statistical purposes (clickstream analysis) so that we are able to ascertain
how our websites are being used. We are then able to optimise our web presence
on the basis of these findings. In addition, we can also use this information
together with your Internet service provider and/or local authorities in
the event of a misuse of the system to locate the originator of such misuse.
b) Cookies
Some of Robbe & Berking’s websites use so-called cookie technology.
A cookie is a piece of information which is sent from our web server to
your computer (or, more precisely, stored in your browser directory) once
you visit the website.
We use the following cookies on some of our websites:
Session cookies. These cookies exist only up to the point when you end
your Internet session and completely close your browser. They do not contain
any personal data and are only used for statistical purposes to analyse
interest in our websites.
Third-party cookies on our websites. We allow third parties to place cookies
on your computer via these websites. This is done for the use of Google
Analytics, a traffic analytics service based in the USA (for more information
see § 3).
This website uses Google Analytics, a web analysis service provided by
Google Inc. ("Google"). Google Analytics uses so-called "cookies",
which are text files placed on your computer, to help the website analyse
how users use the site. The information generated by the cookie about your
use of the website is typically transmitted to and stored by Google on
servers in the USA. In cases of activated IP anonymisation on this website,
your IP address will first be truncated by Google within Member States
of the European Union or in other countries which are contracting parties
to the Agreement on the European Economic Area. Under the authority of
the website operator, Google shall use this information to evaluate your
use of the website, compile reports on website activity and to provide
additional services relating to website and Internet usage vis-à-vis the
website operator. In the case of Google Analytics your IP address transmitted
by your browser shall not be merged with other data by Google. You can
prevent cookies being stored via a corresponding setting in your browser
software; we would also point out that in this case you may not be able
to completely utilise all functions of the website. Furthermore you can
prevent the collection generated by the cookie and your use of the data
related to the website (incl. your IP address) as well as the processing
of this data by Google by downloading and installing the browser plug-in
at the following link:
Plugin.
There are several ways to suppress, display and remove cookies stored
on your computer. This depends on the browser that you are using. Should
you encounter difficulties, we recommend that you consult the manufacturer's
website, which will provide you with the necessary information. If
you decide that no cookies are to be stored on your computer you will still
have access to most of our websites. However, there may be certain functions
that you are no longer able to use.
§ 2 - Collection, processing, utilisation and transmission of personal
data
(1) Except in the context of the web server logs and cookies, Robbe &
Berking shall collect data about you only if you disclose it to us in order
to use one of the services offered by us (e.g. requests for information
material, enquiries). This data is then processed and/or used exclusively
to perform the service in question. Robbe & Berking may process and
save data related to the respective contracts if this is deemed necessary
to execute and implement the contract and to the extent Robbe & Berking
is obliged to retain such data on the basis of statutory provisions.
The personal data is then exclusively stored and processed on company
servers in Flensburg as well as by the provider INCOWEB GmbH. The personal
data shall not be transmitted to third parties - except for those parties
stated explicitly in this Privacy Policy, and only in exceptional cases
(see § 3 International data transfer/traffic analysis and § 4 Payment processing).
§ 3 - International data transfer
Data is transferred to the USA as part of the use of Google Analytics
for traffic analytics services. This data is anonymous and includes, for
example, information regarding the use and time spent on websites, but
does not contain any personal information.
§ 4 – Payment processing
(1) In order to process payments, the user shall be forwarded to the PayPal
website (www.paypal.com/de) when using the PayPal payment service within
the ordering process. An appropriate PayPal user account is required in
order to use PayPal.
(2) Data is then forwarded to Payone (http://www.payone.de/) during the
ordering process in the event Payone is used as an alternative payment
option (credit card, direct debit).
(3) The company wishes to point out that other personal data of the user
is collected, processed and used in both cases. The company shall not assume
any responsibility in this respect; only the Terms of Use and Privacy Policy
of the respective payment service provider shall apply.
§ 5 – Protecting privacy, security
(1) Robbe & Berking undertakes to protect the privacy of the user
and ensures that it will collect, process and use personal data in accordance
with the Federal Data Protection Act (Bundesdatenschutzgesetz) and the
German Telemedia Act (Telemediengesetz), and shall only process and use
such data in order to fulfil the purposes defined in § 2. The company shall
obligate its staff accordingly.
(2) Robbe & Berking wishes to point out that the transmission of data
on the Internet is not secure and hence there is a risk of the data being
intercepted and used by third parties. Customers are also welcome to contact
us by mail or telephone at any time.
§ 6 - Links to other websites
This website also contains links to other websites. However, the Privacy
Policy described here does not apply to these websites. We ask that you
visit those websites directly to obtain information regarding data protection,
security, the collection of data and the provisions relating to data transmission.
Robbe & Berking may not be held liable for any actions arising from,
or the contents of, those websites.
§ 7 - User rights
(1) The user shall enjoy the rights of access, correction and deletion
guaranteed under the German Data Protection Act (Bundesdatenschutzgesetz)
as regards personal data; these rights must be exercised by means of a
written letter or e-mail to the point of contact stated under § 8.
(2) The customer is therefore entitled in particular to ensure the correction
of inaccurate data and deletion of data that is no longer required, unless
such data must be retained under the terms of other statutory provisions.
In such cases, the customer shall have the right to block the data.
§ 8 – Responsible body in terms of data protection law
The point of contact for all data protection queries and the exercising
of the various rights described in § 7 is:
Robbe & Berking Silbermanufaktur seit 1874 GmbH & Co. KG
Zur Bleiche 47
24941 Flensburg
Germany
Email:
info@robbeberking.de
Tel: 0461 - 903060
CEO: Oliver Berking
Data Protection Officer: Klaus Arnold
VAT registration number: DE134637771
Registration court: Flensburg
Register number: HRA 382 FL
As at: October 2013
